Frequently Asked Questions
Q When will I receive my download-able files?
A Once your payment has been completed you will receive the download link in a second email for digital download purchases, you first get a copy of your receipt and then once the payment appears in our account,then you get the second e-mail with the download links. *** This sometime can take up to 3 business days for payments initiated from paypal account using a checking account as their payment method!***
Q How can I download my digital files?
A Once you receive the download e-mail or page, read the instructions carefully. Simply click on the file name and the fle will start downloading automatically. You can also Right-Click (or Control-Click for Mac) then choose "Save Link As..." or "Save Target As..." this will bring your computer save window allowing you to save the files.
Q Why will my payment be under " Trax4Life" or "Trax4life Media"?
A Because Trax4Life Media is the official registered name of our company. "Bullying Lessons" is the nam of one of our web site.
Q: What if my computer Malfunctions after I downloaded the files from Trax4Life Media.
A Although unlikely to cause any problems to your computer, we can not be responsible for whatever happens after you downloaded our files. You agree and understand that any material/files/digital data obtained or downloaded through the use of Trax4Life Media or any of our services is done at your own choice and risk and that you will be solely responsible for any damage that ensue, including lost of data, time and problems on your computer or computer network as a results of obtaining our products and services. You are using our products and services at your own risk. We make no guarantee from the advice (oral or written) and products you will receive from us.
